Terms of service

Welcome to Flera. By accessing or using our website and purchasing our products, you agree to the following terms. Please read them carefully.

1. General
These Terms of Service govern your use of [Flera's website URL] and any purchases made through it. By placing an order, you confirm that you are at least 18 years old, or have permission from a parent/guardian to make a purchase.

2. Products & Pricing
All product descriptions, images, and prices are as accurate as possible, but we do not warrant that they are error-free. We reserve the right to correct pricing errors and to modify, discontinue, or limit quantities of any product without prior notice.

3. Orders & Payment
By placing an order, you're making an offer to purchase. We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing or product information, or suspected fraudulent activity. Payments are processed securely; we do not store your full payment card details.

4. Shipping & Delivery
Delivery timeframes are estimates, not guarantees — see our Shipping Policy for details. We are not liable for delays caused by couriers or circumstances beyond our control.

5. Returns & Refunds
Returns and refunds are handled in accordance with our Returns & Refunds Policy.

6. Intellectual Property
All content on this site — including logos, product images, text, and branding — is the property of Flera and may not be reproduced or used without written permission.

7. Limitation of Liability
To the fullest extent permitted by law, Flera is not liable for any indirect, incidental, or consequential damages arising from your use of our products or website. Our total liability is limited to the amount you paid for the relevant product.

8. Product Use & Disclaimers
Our skincare and cosmetic products are intended for external use only. Always perform a patch test before first use. Discontinue use and consult a healthcare professional if irritation occurs. Product results may vary and are not guaranteed.

9. Governing Law
These Terms are governed by the laws of the Republic of South Africa. Any disputes will be subject to the jurisdiction of South African courts.

10. Changes to These Terms
We may update these Terms from time to time. Continued use of our site after changes are posted constitutes acceptance of the revised Terms.

11. Contact Us
Questions about these Terms? Reach us at [support email].